
Error Possible cause Tests and / or remedial measures Equipment, spare parts, personnel
Display shows
measured values but
– value does not change
and / or
– instrument cannot be
operated
– Instrument or module not
properly installed in instrument
CPM 223: Reinstall module
CPM 253: Reinstall display module
Refer to assembly drawings in
chapters 8.2.1 and 8.3.1
– Impermissible operating system
state
Switch instrument off and back on Possible EMC problem: if problem
persists, call E+H Service to have
installation checked
Instrument gets hot – Incorrect voltage / too high Compare mains voltage and rating
of nameplate
– Power supply unit defective Replace power supply unit Can only be diagnosed by E+H
Service
Incorrect meas. pH /
mV and / or
temperature value
– Transmitter module defective
(module: MKP1), please perform
tests and take measures
according to chap. 7.1
Test measuring inputs:
– Connectc pH, Ref and PA
directly on instrument with wire
jumpers
= display pH 7
– Connect 100 Ω resistance to
terminals 11 / 12 + 13
= display 0 °C
If test fails: replace module (using
correct variant), refer to exploded
views in chap. 8.2.1 and 8.3.1
Current output,
incorrect current
– Not calibrated correctly Test with built-in current simulation,
connecting mA meter directly to
current output
If simulation value is incorrect:
recalibration at factory or new
LSCxx module required.
If simulation value is correct:
check current loop for load and
shunts.
– Load excessive
– Shunt / short-circuit to frame in
current loop
– Incorrect mode of operation Check whether 0–20 mA or 4–20
mA has been selected
No current output signal – Current output stage defective
(module: LSCH/LSCP)
Test with built-in current simulation,
connecting mA meter directly to
current output
If test fails:
Replace controller
(using correct variant)
Additional relays do not
work
– CPM 253: ribbon cable
Pos. 320 loose or defective
Make sure ribbon cable is properly
connected, replace cable if nec.
See Spare parts COM 253 F
Only 2 additional relays
can be used
– Relay module LSR1-2 with 2
relays installed
Convert to LSR1-4 with 4 relays Operator or E+H Service
Enhanced functions
(S package) not
available
– No or incorrect release code
used
If upgraded: verify that correct
serial number has been used to
order S package
Handled by E+H Sales
– Incorrect serial number of
instrument stored in LSCH/LSCP)
module
Check whether serial number on
nameplate matches serial number
of LSCH/LSCP (field S8).
Serial number of instrument is
required to enable S package.
Enhanced functions
(S package and / or
Chemoclean) are not
available after
replacement of
LSCH-/LSCP module
– Serial number entered for
replacement module LSCH or
LSCP at factory is 0000.
S package or Chemoclean has
not been enabled with release
codes.
For LSCH / LSCP with SNR 0000
an instrument serial number can
be entered once in fields E114 to
E116.
Next step is to enter release codes
for S package and/or Chemoclean.
A detailed description can be
found in chap. 8.3.5.
No HART or PROFIBUS
interface function
– Wrong controller HART: LSCH-H1 or -H2
PROFIBUS-PA/-DP: LSCP-PA/-DP
module, see field E112
Replace controller;
operator or E+H Service
– Wrong software SW version see field E111
– Bus problem Remove some instruments and
repeat testing
Contact E+H Service for support
PM253E08.CHP
Liquisys M CPM 223 / 253 Diagnosis and corrective maintenance
Endress+Hauser 67
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